Secure Email Delegation for Modern Agencies

Give your remote global teams secure access to client emails without sharing passwords. Collaborate, manage, and audit email activities with enterprise-grade security from anywhere in the world.

ISO 27001:2022
ISO 9001:2015
Cyber Essentials

See How It Works

Experience the Multimail.io interface - a Gmail-style email client with powerful delegation features

multimail.io/dashboard

Email Owner

Connects Gmail/Outlook securely

Multimail.io

Web Platform - Secure delegation layer

Agency Staff

Manage emails collaboratively

The Email Delegation Dilemma

Password Sharing

Sharing email passwords with staff creates security risks and compliance issues

Staff Turnover

When staff leave, they take email data and access knowledge with them

No Collaboration

Teams can't effectively collaborate on email responses or track progress

No Audit Trail

Impossible to track who did what, when, and why in client email accounts

Account Management Nightmare

Managing dozens of client accounts in Outlook becomes unmanageable. One password change breaks everything

The Secure Solution

Multimail.io creates a secure delegation layer between your team and client emails, without ever storing email data.

Zero Data Storage

We never store email content. All data remains in original email systems (Gmail, Outlook, IMAP).

Granular Permissions

Email owners control exactly what staff can access and do with their emails.

Team Collaboration

@mention team members, add comments, and manage emails in Kanban view.

Complete Audit Trail

Track every action, response, and delegation for compliance and accountability.

1

Client Connects

Email owner securely connects their account

2

Agency Delegates

Agency assigns staff with specific permissions

3

Team Collaborates

Staff manage emails with full audit trail

Built for Everyone in Your Email Ecosystem

Agency Owners

Companies that manage client communications and need to delegate email access to their staff securely.

  • Manage multiple client accounts
  • Control staff permissions
  • Complete audit oversight
  • Secure onboarding process

Staff Members

Remote team members who manage daily email operations for clients with delegated access and collaboration tools.

  • Kanban email management
  • @mention collaborators globally
  • Custom signatures
  • Priority management
  • Time zone coordination

Email Owners

Business owners and executives who want their emails professionally managed while maintaining control.

  • Keep password private
  • Granular access control
  • Real-time monitoring
  • Instant revoke access

See Yourself in These Success Stories

Marketing Agencies

Campaign Management & Client Communication

Scenario: ABC Accountants delegates marketing@abcaccountants.co.uk to a marketing agency

  • Agency staff monitor campaign responses
  • Track email engagement and replies
  • Collaborate on response strategies
  • Maintain brand voice consistency
Secure Access Team Collaboration Campaign Tracking

Virtual Assistants

Executive Email Management

Scenario: Busy executive delegates their personal email to a VA team

  • VA replies as the executive
  • Schedule meetings and appointments
  • Filter and prioritise messages
  • Maintain professional communication style
Time Savings Professional Service Priority Management

Client Services

Customer Support & Account Management

Scenario: Service companies manage client support emails through dedicated teams

  • Distributed support team access
  • Track response times and resolution
  • Escalate issues between team members
  • Maintain service quality standards
Response Time Quality Control Team Coordination

Remote Global Teams

Distributed Workforce Email Management

Scenario: Agency with team members across different time zones managing client emails

  • 24/7 email coverage across time zones
  • Seamless handoffs between global team members
  • Consistent client communication standards
  • Real-time collaboration regardless of location
Global Coverage Remote Collaboration Time Zone Management

Enterprise-Grade Security

Built with security-first principles and certified to the highest industry standards.

Zero Data Storage

We never store your email content. All emails remain in your original systems (Gmail, Outlook, IMAP) where they belong.

No Password Sharing

Secure OAuth connections mean passwords stay private. Staff get access without ever knowing credentials.

Granular Permissions

Email owners control exactly what staff can access, view, and do with their emails.

Complete Audit Trail

Every action, response, and delegation is logged for compliance and accountability.

Instant Access Revocation

When staff leave, simply revoke access. No data remains on local machines.

Universal Compatibility

Works with Microsoft 365, Google Workspace, and any IMAP-enabled email system.

Our Certifications

ISO 27001:2022

Information Security Management Systems

ISO 9001:2015

Quality Management Systems

Cyber Essentials

UK Government Cyber Security

Powerful Features for Modern Teams

Kanban Email View

Manage emails like tasks with drag-and-drop status updates. See progress at a glance.

@Mention System

Tag team members in email threads to get their attention and track assignments.

Custom Signatures

Create personal or shared email signatures that maintain brand consistency.

Priority Management

Set priorities, deadlines, and automated workflows to ensure nothing falls through cracks.

Analytics & Reporting

Track response times, team performance, and email volume with detailed insights.

Simple, Transparent Pricing

Choose the plan that fits your agency's size and needs

Entry

£ 29 /month

Perfect for small agencies getting started

  • 5 Team Users
  • 5 Client Mailboxes
  • Kanban Email Management
  • @Mention System
  • Basic Reporting
  • Email Support
Book a 19 Minute Demo

Agency

Contact Us

For established agencies with multiple clients

  • 50 Team Users
  • 100 Client Mailboxes
  • Advanced Integrations
  • Dedicated Account Manager
  • Custom Training
  • Priority Support
Book a 19 Minute Demo

Enterprise

Tailored solutions for large organisations with unlimited users, unlimited mailboxes, 24/7 premium support, and on-premises options.

Custom Pricing Contact Sales

All plans include: ISO 27001 security, zero data storage, all major email providers, and 14-day free trial

Ready to Secure Your Email Delegation?

Join remote global teams and agencies worldwide who trust Multimail.io for secure, collaborative email management.

No credit card required • 14-day free trial • Setup in 5 minutes

19 min demo

Ready to revolutionise your email delegation? Contact us to learn more or start your free trial.

Email Us

hello@multimail.io

Call Us

01706404099

Book a Demo

Schedule a personalised walkthrough

Thank You!

We've received your demo request and will be in touch within 24 hours.

In the meantime, feel free to explore our features or contact us directly if you have any questions.

hello@multimail.io
01706404099

Email Provider Integrations

Connect with hundreds of email providers seamlessly

Enterprise Providers

Microsoft 365
Google Workspace
Exchange Server
Office 365

Popular Providers

Gmail
Outlook
Yahoo Mail
Apple iCloud

IMAP/POP3 Compatible

Any IMAP Provider
Custom Email Servers
Hosted Email Services
And hundreds more...

What makes our integrations special?

Secure OAuth

No password sharing required - secure OAuth connections

Real-time Sync

Instant synchronisation with your email provider

Zero Data Storage

Emails stay in your original systems - we never store content

Easy Setup

Connect any email provider in under 5 minutes

About Multimail.io

Part of 9 Technology Group Ltd - A technology company you can trust

Our Mission

Multimail.io is built to solve the email delegation challenges faced by modern agencies and remote teams. We believe that secure email collaboration shouldn't require compromising on security or sharing passwords.

Part of 9 Technology Group Ltd

Multimail.io is proudly developed by 9 Technology Group Ltd, a Lancashire-based technology company on a mission to Transform, enable Technology, and help businesses Thrive.

Transparency

We tell you how it is, without the fluff. Transparency is key in outsourcing your IT services.

Trust

We achieve through two-way trusted relationships. We pride ourselves on being honest and keeping things confidential.

Teamwork

Our team becomes an extension of your company, getting to know your processes so we become part of each other.

Our Technology Portfolio

9 Technology Group operates multiple technology brands, each solving specific business challenges:

📧
Multimail.io

Secure email delegation platform

🛡️
EmailProtection.co.uk

Microsoft 365 email security

☁️
Acronify.com

Managed cloud backups

🌐
9hosting.io

Fast & reliable web hosting

📊
AutoPing.net

Website uptime monitoring

💻
Broadband9.co.uk

Professional IT support services

Our Commitment to Security

ISO 27001:2022 Certified
Cyber Essentials Certified
UK GDPR Compliant
Microsoft Authorised Partner

Contact 9 Technology Group

01706 404099
hello@9.technology
9.technology

Help Centre

Need assistance? We're here to help you succeed

Get Support

Our technical support team is ready to assist you with any questions or issues you may have with Multimail.io.

Submit a Support Ticket

Get help from our technical team through our dedicated support portal.

Open Support Ticket

Phone Support

Speak directly with our support team during business hours.

01706 404099

Monday - Friday: 9:00 AM - 5:30 PM GMT

Email Support

Send us an email and we'll get back to you within 24 hours.

hello@multimail.io

Support Departments

IT Technical Support
Account Services
Sales Team
Cyber Response

Documentation

Comprehensive guides and API references

Documentation Coming Soon

We're currently working on comprehensive documentation to help you get the most out of Multimail.io.

What's Coming:

  • Getting Started Guide
  • Email Provider Setup
  • Team Management
  • Permission Configuration
  • API Reference
  • Troubleshooting Guide
  • Best Practices

Exclusive Access for Paying Members

Our detailed documentation will be available exclusively to paying customers, ensuring you have all the resources needed for success.

Video Tutorials
Downloadable Guides
Priority Support

API Access

Integrate Multimail.io with your existing systems

API Available

Our RESTful API allows you to integrate Multimail.io's email delegation capabilities directly into your applications and workflows.

RESTful API

Clean, well-documented REST endpoints for all major functionality

API Key Authentication

Secure authentication using API keys with role-based permissions

Real-time Webhooks

Get notified instantly when events occur in your email accounts

Analytics Endpoints

Access detailed metrics and reporting data programmatically

API Capabilities

Account Management

  • Create and manage email accounts
  • Configure delegation permissions
  • Manage team member access

Email Operations

  • Read and send emails
  • Manage email assignments
  • Update email status and priorities

Reporting & Analytics

  • Retrieve usage statistics
  • Export audit logs
  • Generate performance reports

Get API Access

Contact us to discuss your API requirements and get access credentials.

Email: hello@multimail.io

Phone: 01706 404099

System Status

Real-time status of all Multimail.io services

All Systems Operational

All services are running normally

Service Status

Web Application
Operational
Email Sync Service
Operational
Database
Operational
Authentication Service
Operational
API Gateway
Operational
Notification Service
Operational

Uptime Statistics

99.98%
Last 30 Days
99.96%
Last 90 Days
99.94%
Last 12 Months

Careers

Join our team and help shape the future of email delegation

Work with Us

We're always looking for talented individuals who are passionate about technology and want to make a difference in how businesses manage their email communications.

Growing Company

Be part of a fast-growing technology company with exciting challenges and opportunities

Remote-First Culture

We practice what we preach - our team works remotely across different time zones

Innovation Focus

Work on cutting-edge email security and collaboration technologies

Current Opportunities

We're currently expanding our team and looking for exceptional candidates in various roles. Even if you don't see a specific position listed, we'd love to hear from talented individuals who share our vision.

Software Development
Cyber Security
Customer Success
Sales & Marketing

Get in Touch

Interested in joining our team? We'd love to hear from you!

Email us at: hello@multimail.io

Include your CV and tell us why you'd be a great fit for Multimail.io

Press & Media

News, updates, and media resources for Multimail.io

Media Inquiries

We welcome media inquiries and are happy to provide information about Multimail.io, our technology, and our mission to revolutionise email delegation for modern businesses.

Email Security Innovation

How we're solving password sharing and security challenges in email delegation

Remote Work Solutions

Enabling secure collaboration for distributed global teams

ISO 27001 Certification

Our commitment to enterprise-grade security and compliance

Company Information

Founded: Part of 9 Technology Group Ltd
Location: Lancashire, United Kingdom
Industry: Email Security & Collaboration Technology
Mission: Secure email delegation without password sharing

Press Resources

For high-resolution logos, product screenshots, executive bios, and other press materials, please contact our media team.

Company Logos & Brand Assets
Product Screenshots
Executive Bios & Photos
Press Releases & Announcements

Media Contact

For all media inquiries, interview requests, and press materials:

Email us at: hello@multimail.io

Please include your publication name, deadline, and specific information needs

Privacy & Legal Information

Your privacy and data protection are our top priorities

Privacy Policy

Our comprehensive privacy policy explains how 9 Technology Group Ltd (the parent company of Multimail.io) collects, uses, and protects your personal information.

Zero Email Storage

We never store your email content. All emails remain in your original email systems (Gmail, Outlook, IMAP) where they belong.

GDPR Compliant

Full compliance with UK GDPR and European data protection regulations. Your rights are protected.

ISO 27001:2022 Certified

Enterprise-grade information security management systems and processes.

Terms of Service

Our terms of service outline the legal agreement between you and 9 Technology Group Ltd when using Multimail.io services.

Service Agreement

Clear terms for using our email delegation platform and related services

User Responsibilities

Guidelines for appropriate use and account management

Data Protection

How we handle and protect your business and personal data

Cookie Policy

We use cookies and similar technologies to improve your experience on our website and ensure our services work properly.

Your Rights

Access your personal data
Correct inaccurate information
Request data deletion
Object to processing
Data portability
Withdraw consent

Data Protection Contact

For questions about privacy, data protection, or to exercise your rights:

Data Protection Officer: dataprotection@9.technology

Phone: 01706 404099

Address: Unit 3 Jupiter House, Mercury Rise, Altham Business Park, Accrington, Lancashire BB5 5BY, United Kingdom